Reference

Privacy Policy for Your nagacc Account

Privacy settings at nagacc cover your profile, wallet records for DANA, OVO, GoPay and QRIS, and lobby activity such as Super Sic Bo or Zeus vs Hades.

Account data useDANA and QRIS recordsCookie choicesDevice access checks
nagacc Privacy Policy for Your nagacc Account
CONTACT ROUTES

Privacy Help Through Local Channels

Privacy requests should reach the team that can match your account record, payment trail, and device session without asking you to repeat sensitive details in public chat. Use live chat, WhatsApp, or email from 09:00 to 23:00 WIB. For account edits, start from Account > Profile > Contact so we can compare your request with your verified phone number and wallet history.

Team online

Live chat

Use live chat from the lobby footer between 09:00 and 23:00 WIB for quick privacy questions. We ask for your account ID first, then move sensitive checks away from the public chat thread.

WhatsApp privacy check

Message our WhatsApp channel if you need to confirm a phone change, device alert, or payment data question. We never ask for your wallet PIN, OTP, or full QRIS app login.

Email request

Send longer privacy requests to [email protected] when you need correction, access, or removal checks. Include your account ID, registered phone number, and the payment rail involved, such as DANA or GoPay.

DATA PRACTICE

QRIS Privacy Controls Inside nagacc

Your privacy controls sit beside the account tools you already use. We separate wallet traces, login devices, cookie settings, and game session data so one request can be checked without exposing everything…

Account profile data

We collect the profile details needed to create and secure your account, including phone number, login name, and contact status. Profile edits are checked against your verified contact path before we update the record.

Payment record handling

DANA, OVO, GoPay and QRIS activity is stored as transaction evidence with time, amount, and reference data. We use it to match deposits, review withdrawals, and answer disputes tied to your wallet.

Cookie and device data

Cookies help keep your session active, remember language choices, and flag unusual login patterns. You can clear browser cookies, then return through Account > Security > Devices to remove sessions you no longer use.

Game session records

When you enter Rocket Crash, Super Bingo, Mega Fishing, or live tables, we log session time, device type, and account ID. These records help settle account questions without exposing private wallet details.

Retention windows

We keep account, payment, and security records only for operational, dispute, and legal needs. Some records can be shortened or removed after checks, while transaction evidence may remain where rules require storage.

Correction requests

You can ask us to correct contact details, close duplicate sessions, or update marketing choices. We verify the request through your account ID and phone number before changing any stored personal data.

Common Privacy Questions From Indonesia

These answers focus on what you can ask us to check, change, or explain under this Privacy Policy. We keep the process practical: identify your account, name the data involved, and use the right contact path. For wallet matters, mention DANA, OVO, GoPay or QRIS so we can trace the correct record faster.

We collect account details such as login name, phone number, contact status, device session, and security checks. If you add funds, we also store payment references from DANA, OVO, GoPay or QRIS.

Payment references help us match deposits, verify withdrawals, handle disputes, and answer your privacy request with the correct record. We store transaction IDs and timing, not your wallet app password or OTP.

Yes. Contact live chat, WhatsApp, or [email protected] with your account ID and registered phone number. We verify your identity first, then explain the account, device, and payment data we hold.

Go to Account > Profile > Contact and start the change request, or ask support during 09:00 to 23:00 WIB. We compare your request with existing verification data before updating the number.

Our cookies support login sessions, language choices, security checks, and lobby use. You can clear cookies in your browser, but you may need to log in again and confirm your device.

Yes. Open Account > Security > Devices, check the active sessions, and remove any device you no longer use. If something looks wrong, contact support before making a new wallet transaction.

We share limited data only with services needed for payments, hosting, security checks, support tools, or lawful requests. We do not sell your personal data or publish your account activity.